RealPortal Talk to us

The AI-powered CRM for Dubai real estate agencies

Every lead answered on WhatsApp. Every conversation in your CRM. Before your agent picks up the phone.

RealPortal is the AI-powered CRM for Dubai real estate agencies. It talks to your leads on WhatsApp in English and Arabic, qualifies them, and hands your team only the ones worth calling.

Sample conversation

Your agencyWhatsApp · 11:42 pm
  1. Hi, I saw your ad for apartments in Dubai Marina.
  2. Good evening, thanks for getting in touch. Are you buying to live in yourself, or as an investment?
  3. To live in. Two bedrooms, around 2 million.
  4. That's a realistic range in the Marina. Do you need it ready now, or are you open to something still being built?
  5. Ready, within three months.
  6. We have a 2-bedroom in Dubai Marina at AED 1,950,000. Shall I send you the details?
  7. Qualified
New qualified leadSara · 2-bed · Dubai Marina · up to AED 2MOpen lead →
Your agencyWhatsApp · 11:42 pm
  1. مرحباً، أبحث عن شقة بغرفتين في دبي مارينا.
  2. مساء الخير، أهلاً بك. هل تبحث عن شقة للسكن أم للاستثمار؟
  3. للاستثمار. ميزانيتي حوالي مليونين.
  4. ممتاز. هل تفضّل شقة جاهزة للتسليم أم على الخارطة؟
  5. جاهزة، وخلال ثلاثة أشهر.
  6. عندنا شقة بغرفتين في دبي مارينا بسعر 1,950,000 درهم. هل أرسل لك التفاصيل؟
  7. Qualified
New qualified leadOmar · 2-bed · Dubai Marina · up to AED 2MOpen lead →

Invented example. Names and figures are illustrative.

DIFC licensed DLD approved Meta approved

How it works

One lead, start to finish.

From a message at midnight to a viewing in the diary.

  1. A lead messages after hours

    Someone taps your ad at 11:42 pm and sends a WhatsApp message. Nobody on your team is awake. It doesn't matter.

  2. The AI replies in seconds, in their language

    It greets them, asks the right questions one at a time (buy or invest, budget, area, timeline) and mentions matching properties from your own inventory.

  3. Your agent's phone lights up

    Once the lead is qualified, the assigned agent and your admins get a WhatsApp alert with a link that opens the lead.

  4. Open the CRM. Book the viewing.

    The whole conversation is already there, word for word. Read it, call with context, and book the viewing.

The CRM

What your team sees.

The same lead, from the first message to the diary. Every screen below is a sample with invented data.

  1. Every lead in one inbox, with the whole conversation

    Open a lead to see its status, the agent it is assigned to, and its stated interest. One tap opens the full Transcript of the WhatsApp or website chat, word for word, including what the AI said.

    Sample data
  2. The right agent is alerted on WhatsApp

    When a lead needs a personal follow-up, the assigned agent and your admins get a WhatsApp message with a short summary and an Open lead button that goes straight to the lead in the CRM.

    Sample data
  3. Viewings and a calendar in your pocket

    Book viewings from the lead and follow them in Viewings, with the buyer's interest marked hot, warm or cold. The Calendar lists your cheque, lease and renewal dates, and each agent can subscribe to it from their own phone.

    Sample data
  4. See how the team is doing

    Performance tracks closed deals and commission, with a monthly trend, a comparison between agents, and a PDF report you can download for any agent and month.

    Sample data
  5. Your brand, your greeting

    Set your agency name, logo and colours, and write the first line every new enquiry reads from you, on WhatsApp and in your website chat. A live word counter keeps it short.

    Sample data

Features

The first hour of work, done for you.

An AI that qualifies, a CRM your team actually uses, and the tools to grow.

The AI

  • WhatsApp and website chat

    Qualifies leads on WhatsApp and on your website chat, asking one easy question at a time.

  • Speaks your lead's language

    Replies in the language the lead writes in, including Arabic.

  • Understands voice notes

    WhatsApp voice notes are transcribed and answered like any other message.

  • Only your inventory

    Offers only your own live listings and the projects you add. Nothing invented.

  • Tone that fits the lead

    Adjusts depth and pace to each person, with a tone you choose for each WhatsApp campaign.

  • Respects "stop"

    When someone asks not to be contacted, the AI stops and the lead is flagged do-not-contact.

  • No promises it can't keep

    It only tells a lead the team will follow up when a real alert has been raised for them.

Your team

  • Instant WhatsApp alerts

    The assigned agent and your admins are alerted when a lead is qualified, with a link that opens the lead.

  • A CRM inbox with the full story

    Every WhatsApp and website conversation sits with the lead, word for word.

  • Viewings and calendar

    Book viewings from a lead, and subscribe to a calendar of cheque, lease and renewal dates from your phone.

  • Roles and performance

    Admins and agents each see what they should, with closed-deal tracking and an agent comparison.

  • Separate by design

    Each agency's data is kept separate from every other agency's.

Growth

  • Meta ads, built in

    Create and run Meta ad campaigns from the CRM. A built-in guard blocks ad copy that makes price-comparison claims.

  • Dubai market analytics

    Dubai Land Department transaction data, explorable by area and project.

  • Property management and finance

    Tenancies, cheque tracking with photos, and fee tracking with Hisaab.

Built for Dubai

Licensed, approved and kept separate.

Plain answers to the questions an agency owner asks first.

  • DIFC licensed

    RealPortal LTD is licensed in the Dubai International Financial Centre.

  • DLD approved

    Approved by the Dubai Land Department.

  • Meta approved

    Approved by Meta, so your WhatsApp and advertising run through Meta's official channels.

  • Your data stays yours

    Your leads, conversations and listings are kept separate from every other agency's.

How you get started

Three steps, no setup on your side.

  1. Talk to us

    Tell us about your agency and how your leads reach you today.

  2. We set you up

    We build your branded workspace and connect your WhatsApp.

  3. You go live

    Your leads are answered and qualified, and your team is alerted.

Contact

Talk to us.

There is no sign-up form. Tell us about your agency and we'll come back to you.

admin@realportal.ae

Your message goes to the RealPortal team and nowhere else.

Give us a phone number or an email, or both.